Ask exactly what is included in the quoted price — park fees, government levies, conservation fees and gorilla permits are sometimes quoted separately, and that gap can be hundreds of dollars per person. Ask who your guide will be and how long they have worked in that specific park — a guide's regional knowledge matters more to your sightings than the camp's star rating. Ask about vehicle sharing: are you guaranteed a private vehicle, or does the operator combine travelers from different bookings without telling you upfront? Ask what happens if a flight or transfer is delayed — is there a buffer day built in, or does a missed connection cost you a night's accommodation? Ask about the operator's cancellation and rebooking policy in plain language, not just a link to terms and conditions. Ask whether the camps in your itinerary are owned and staffed locally or are a foreign-operated franchise — it affects both authenticity and where your money actually goes. And ask, directly, how long the operator has run trips in that specific country — generic pan-African agencies often subcontract logistics they do not control directly; specialists who live and work in the region do not.